James was awesome to work with! Great communication, easy order to move one of his customers vehicle and was extremely helpful in all situations. I look forward to moving vehicles for him in the future.
Edward was very knowledgeable and helpful. He was very easy to work with and provided great service and real expectations. Communication was very responsive! A+++
Good customer service. James was very friendly and professional.
Awesome experience great communication. David was so helpful in assisting me in the process. I will definitely do business with them again
I worked with David to send a car across the country, his service was top notch, prompt, and cost effective. Highly recommended to work with Neptune for all your car shipping needs
Military PCS vehicle shipping is entitled to certain members assigned to a new duty station. Only one privately owned vehicle (POV) may be shipped at government expense, according to the Department of Defense. Alternate port requests must get approval from the Military Traffic Management Command (MTMC).
The military may ship your car for free if you're an a) active member of the military and b) have received permanent change of station (PCS) orders. The government only pays for one privately owned vehicle (POV) to be shipped, according to the Department of Defense.
Our drivers will follow your directions for pick-up and delivery, transporting your vehicle to your final destination safely and securely. Our three-step military car transport service is easy and hassle-free for military PCS shipments.
We offer PSC vehicle shipping discounts for active duty, veterans, Reserves, National Guard, and military dependents. It’s the least we can do for the brave men and women who protect our country.
You are allowed to keep one suitcase or box with personal items (under 100 lbs.) in the trunk of your car at no additional charge, as long as it does not interfere with the safe transport of the vehicle. The assigned trucker has the right to check the trunk for unlawful items.
We know you and your family may get a PCS order at any time, and that this can be stressful. We are here to take care of your family vehicles so you can focus on transitioning yourself and your family to your new home.
We work quickly to find carriers to ship your car, and we don’t charge credit card payments until after we find a dependable car hauler for your vehicle.
We have a carrier compliance department that checks all carriers in our network to ensure we only work with the most professional, qualified, and dedicated truckers.
A PCS relocation can be tough on families, but you shouldn’t have to worry about whether your car will arrive on time. Our goal is always stress-free military car shipping.
Our customer support team is available 365 days a year for extended hours. Our agents will guide you in every step of the transport of your vehicle. They will also provide you with timely updates to keep you informed.
Neptun Auto Transport takes care of the car shipping needs of some of the largest dealerships and car manufacturers in the country. We provide the same care and attention to detail to military personnel.
All of our carriers are fully insured, but we also carry contingent cargo insurance so you can rest assured that your interests will be protected, no matter what.
Enclosed car shipping requires the carriers to have knowledge about classic, luxury, and collector collectible cars. At Neptune Auto Transport, we make sure that we select the best carriers and drivers to assure quality service to all of our customers.
Antique car haulers carry higher insurance policy limits due to the higher value of their cargo. Our compliance team checks the insurance coverage of all of our carriers. If your vehicle is worth $50,000 or more, we recommend using enclosed auto transport.
We have a compliance department that checks all exotic auto transport carriers in our network to ensure we only work with the most professional enclosed car haulers.
To get a quote for shipping your vehicle, you can either fill the form online and get an instant online quote or you can call (929) 758-1002 to receive a quote from one of our car transport pricing specialists. In order for us to calculate your quote we will need to know the location you are shipping from and to, the type of vehicle you would like to ship, and the date your vehicle will be ready
The transit time for your shipment is based mostly on the mileage between the pickup and delivery location. Generally, every four hundred miles will add one day to the transit time – so for a 1,000 mile transport, the transit time would be 2-3 days.
Trucking damage claims are covered by carrier from $100,000 up to $250,000 cargo insurance per load, and a minimum of 3/4 of a million dollars public liability and property damage.
We accept all major credit cards, electronic transfer, postal money order, and bank/certified check for the deposit. The rest of the money you will pay on the delivery spot once you get your car in cash or any certified funds. You can also do payment on Zelle, CashApp, PayPal or Venmo!